Customer Services

We want to make your life easier and more enjoyable. Hence, outstanding customer service is one of our core principles. We constantly train our store staff to be knowledgeable about our products and enthusiastic about helping you to make your home a better place.

 

In addition, we offer the below mentioned services that should make your shopping experience at servimex even more rewarding:



Delivery

Need a way to get your newly purchased servimex home furnishing items to your home or office? In that case you should take advantage of our professional delivery service. Simply talk to the servimex store staff or see the information board in our store for more detailed information about the specific delivery service we offer.

 

Assembly

We ensure that our furniture comes with clear and detailed assembly instructions which will allow you to assemble our products alone. However, if you would prefer us to help you with the assembly we offer professional assembly service. Simply talk to the servimex store staff or see the information board in our store for more detailed information about the assembly service we offer.

 

Return/exchange

If you change your mind after making a purchase, just bring the unused product back to the servimex store in its original packaging along with the receipt or invoice to process a refund or exchange. This service is available for 15 days after the original purchase. Unfortunately this policy does not apply to textiles products, promotion articles or any altered merchandise.

 

Gift card

Want to give your family or friends a wonderful present from servimex but do not know exactly what they would like to buy? No problem. We offer gift cards for various amounts so your family and friends can get exactly what they desire.

 

Gift packaging

We offer gift packaging service to make sure that the present you give makes the receiver happy even before opening it.

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